How agencies monitor website uptime and SSL
A practical guide to monitoring client website uptime, SSL expiry, response time, and incidents alongside social publishing work.
See the workflow in context
What should you do?
An agency can keep website monitoring close to the social workflow by adding authorized client domains, reviewing uptime and SSL indicators, and receiving email notifications when issues are detected. This connects incidents to the publishing and client-account context they already manage.
Written by Social Rocket AI. Platform requirements can change; use the official sources below for current rules.
A workflow you can follow
- Add a client domain that the agency is authorized to monitor and confirm the monitoring configuration.
- Review uptime, SSL expiry, response time, and downtime incident information in the monitoring view.
- Send email notifications to the configured email address when the website goes down or a monitoring issue is detected.
- Use the monitoring results to prioritize investigation or client communication; a green status does not mean the website has passed a complete security audit.
- Keep website monitoring alongside brand workspaces, approvals, and publishing status for a single client operating picture.
What this guide does not promise
Website monitoring is not a replacement for penetration testing, hosting support, vulnerability management, or a full SSL/security audit. Monitoring scope and plan limits should be confirmed on the product and pricing pages.
Official product and platform references
Continue the workflow
Related product pages for the next step.
For Agencies
Use for agencies as the next part of this workflow.
Learn moreSecurity
Use security as the next part of this workflow.
Learn moreMulti-Brand Management
Use multi-brand management as the next part of this workflow.
Learn morePublishing Status
Use publishing status as the next part of this workflow.
Learn morePut the workflow into practice
Use the verified product workflow, review the output, and keep platform-specific requirements in mind.
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